Customer Overview

The client is a premier on-demand services platform that connects businesses with a nationwide network of skilled IT professionals depends on fast, reliable, and secure software delivery to ensure platform stability and user experience at scale.

To support its mission of operational excellence, the company continuously seeks ways to modernize its engineering workflows, reduce deployment friction, and gain tighter control over its release pipelines.

The Challenge

The client aimed to optimize its software delivery lifecycle across CI/CD and infrastructure automation. They set out to unify delivery processes by adopting Harness as a central platform, standardizing pipelines, minimizing deployment risk, and accelerating releases. Their engineering leadership also wanted to introduce feature flagging within CI/CD to enable safer rollouts and more controlled releases.

Key challenges included:

• Manual infrastructure provisioning causing bottlenecks and inconsistent environments

• Non-standardized CI/CD pipelines with limited governance or reusability

• Resource and budget constraints that made large-scale platform shifts difficult to execute quickly
  

The client needed a partner that could help them achieve these goals efficiently and within a constrained timeframe.

The Avyka Approach

Avyka collaborated closely with the client’s engineering stakeholders to implement Harness across critical workflows, ensuring rapid value without disruption or overhead.

Solution Overview

• Deployed Harness CI/CD pipelines across core services to ensure standardized build and deployment workflows

• Implemented Infrastructure as Code Management (IACM) to automate environment provisioning and reduce manual overhead

• Integrated Open Policy Agent (OPA) rules to enforce security and compliance guardrails within the deployment pipelines

• Enabled feature flagging within Harness to support progressive delivery and rollback strategies

• Developed reusable templates and YAML-based pipelines to enforce consistency across teams
  

Results

The engagement delivered measurable improvements to the client’s software delivery process and overall engineering satisfaction:

• CI/CD standardization across teams and services

• Infrastructure provisioning fully automated and version-controlled

• Feature flagging integrated directly into deployment flows

• Stronger security enforcement via OPA policies

• Increased visibility and control across the release lifecycle

In parallel, the successful delivery supported a $75K ACV, two-year Harness deal, backed by a satisfied customer and a scalable platform in place.

Conclusion

The client’s shift to Harness, guided by Avyka, demonstrates the value of working with a focused DevOps integrator. By aligning platform goals with tactical execution, Avyka enabled modernization of CI/CD pipelines, enhanced infrastructure automation, and embedded governance into every deployment, while preserving both speed and quality.